Privacy Policy

Introduction

Gurkha Fire (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.gurkhafire.com, make a reservation, or interact with us online and in person.

By using our website and services, you agree to the collection and use of your information as outlined in this policy.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Details: Name, email address, phone number, and any details you provide when making a reservation or contacting us.

  • Booking Information: Details related to your table reservations, event bookings, and special requests.

  • Payment Details: Payment information is processed securely through third-party providers and is not stored by us.

  • Website Usage Data: Information collected through cookies and analytics, including IP addresses, browsing behavior, and device type.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To manage reservations and provide customer service.

  • To process payments and confirm bookings.

  • To send important updates, such as booking confirmations or service notifications.

  • To improve our website experience and understand customer preferences.

  • To comply with legal obligations and prevent fraud.

3. How We Protect Your Information

We take data protection seriously and implement appropriate security measures to safeguard your personal information. Your data is stored securely, and we do not share, sell, or rent it to third parties for marketing purposes.

4. Cookies & Analytics

Our website uses cookies to enhance user experience and analyze traffic. Cookies help us understand how visitors use our site, enabling us to make improvements. You can manage cookie preferences through your browser settings.

5. Sharing Your Information

We only share your personal information with:

  • Service Providers: Third-party booking platforms, payment processors, and marketing tools necessary for our business operations.

  • Legal Authorities: When required by law or to protect our rights and customers.

We ensure that any third parties handling your data comply with data protection laws.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.

  • Request corrections or deletion of your personal data.

  • Opt out of marketing communications at any time.

To exercise these rights, please contact us at [insert email address].

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📍 Gurkha Fire, New Cut, Chatham ME4 6AD
📧 reservations@gurkhafire.com
🌍 www.gurkhafire.com